Sustainability - driven

Terms and Conditions

1. Introduction

Welcome to RAWSAWSAGE. By accessing our website and placing an order, you agree to comply with the following Terms and Conditions. If you do not agree, please refrain from using our website.

2. Custom-Made Orders

  • All items are custom-made based on the measurements provided by the client.

  • Production begins only after we receive accurate details from the customer.

  • Customers are solely responsible for ensuring their measurements and customization details are correct.

3. Processing & Shipping

  • Orders take a minimum of 8 days to be produced before shipping.

  • Delivery times vary based on location and shipping carrier delays.

  • Customers will receive a tracking number once the order has been shipped.

4. No Returns, Refunds, or Exchanges

  • Due to the custom nature of our products, all sales are final. We do not accept returns, refunds, or exchangesunder any circumstances.

  • If an item arrives damaged or defective due to a production error, customers must contact us within 48 hours of delivery with photos for review. We will assess the issue and determine if a resolution is possible.

5. Order Cancellations

  • Orders can be canceled within 24 hours of purchase. After this period, production begins, and cancellations will not be accepted.

6. Customer Responsibility

  • Customers must provide accurate measurements and customization details. We are not liable for errors caused by incorrect information submitted by the customer.

  • We do not guarantee any changes after an order is placed.

7. Shipping & Liability

  • Once an order is shipped, we are not responsible for any shipping delays, lost, stolen, or damaged packages.

  • Any issues with delivery must be resolved directly with the shipping carrier.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • By purchasing from us, the customer acknowledges that minor variations in color, texture, or size may occur due to the handmade nature of the products.

9. Intellectual Property

  • All content, designs, images, and text on this website are our intellectual property and may not be copied, distributed, or used without permission.

10. Governing Law

  • These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

11. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website after changes implies acceptance of the updated terms.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at [Your Contact Email/Phone].

By placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.